| #3380222 in Books | 2016-04-21 | 2016-04-21 | Original language:English | 8.50 x.42 x5.50l,.49 | File type: PDF | 186 pages||1 of 1 people found the following review helpful.| Thought-provoking and useful|By Julie A. Fleming|I read this book when it was first published and found it incredibly thought provoking. I'm not a fan of the novel style of business book, but it makes for an easy and illustrative discussion of key points in client service and satisfaction that would otherwise be pretty dry. I've recommended it to my clients (I consult with lawy|About the Author|Mitchell Kowalski is a lawyer and the principal consultant at Cross Pollen Advisory where he advises in-house legal departments and law firms on the redesign of legal service delivery. Mitch was recognized as a Fastcase 50 Global Legal Innovator
“Mitch Kowalski has translated his considerable understanding of tomorrow’s legal profession into an original, provocative and entertaining narrative.” —Professor Richard Susskind, author of The End of Lawyers? “This is the most innovative law practice management book I’ve ever seen. Mitch has deftly combined an engaging novel about the lives of working lawyers with an illuminating treatise on how law firms must respond to extraordinar...
You can specify the type of files you want, for your gadget.Avoiding Extinction: Reimagining Legal Services for the 21st Century | Mitchell Kowalski. A good, fresh read, highly recommended.